About Holcim

We are leaders in supplying innovative, sustainable building solutions to the UK construction industry; building progress for people and the planet.

Since 1858, we’ve helped shape the UK; powering the construction of homes and hospitals, roads and railways, schools and cities alike.

Our mission is to make sustainable construction a reality, through purposeful action that tackles real carbon and climate challenges. We are dedicated to helping Britain grow and thrive - by doing the right thing, doing it together, and making a difference.

Holcim UK Company Benefits

• Competitive Salary, plus bonus, 25 days holiday + your local bank holidays (with options to increase) and other benefits - all recognising the contribution you bring

• Be valued and supported, working as part of a highly respected team in a business that has a huge focus on Health & Safety

• We care about you and your family. That’s why we offer enhanced family benefits, including maternity, paternity, and adoption leave. We understand that your personal life and family well-being are just as important as your career, so we’re committed to supporting you every step of the way.

• Be part of something bigger with our "Women Empowered - Stronger Together Mentor Program," designed to support, inspire, and uplift women across the business.

• Free 24/7 remote GP service for you and your household, offering medical advice, prescriptions, referrals, and same-day appointments.

• Opportunities for career progression both at home and abroad

• Join our affinity groups selected by and populated by our employees which bring together employees with similar backgrounds and interests to have powerful influence on the workplace

• Staff discounts including special rates for garden landscaping products

The Opportunity

We’re looking for a highly organised, customer-focused Administrator to join our Regional Customer Centre team. If you take pride in accuracy, enjoy supporting fast-paced operations, and want to be part of a team that plays a crucial role in delivering outstanding service to our customers, this is a fantastic opportunity to join Holcim in a role where you can make a real impact.

This position is essential in ensuring our post-sales administration, invoicing, and process support runs smoothly, helping us deliver exceptional service to agreed KPIs and SLAs.

This role is advertised as a Full Time position but we would also be open to hearing from you if you are looking for a Part Time position as part of a job split. 

What You’ll Be Doing

In this varied and detail-focused role, you will:

• Maintain awareness and compliance with Holcim’s Health & Safety policies.

• Facilitate customer invoice queries, ensuring timely and accurate resolution.

• Process credits, debits, and post-sales administration with full attention to detail.

• Receive and process sales enquiries, quotes, and contracts where required.

• Process customer ancillary charges and assist with clearing down sales workbenches.

• Provide ongoing administration support to internal teams and key stakeholders.

• Support external trading reconciliation.

• Assist colleagues across the RCC with Salesforce usage.

• Process haulier payments and charges to required timeframes.

• Proactively support continuous improvement by identifying recurring issues or inefficiencies.

What You’ll Bring

We’re looking for someone with the following strengths:

• Experience in an administrative role would be desirable.

• Excellent attention to detail and accuracy.

• Strong organisational skills with the ability to prioritise effectively.

• Confident communicating with internal and external stakeholders across multiple channels.

• Ability to maintain professional relationships.

• Experienced with Google Workspace, Microsoft Office and ERP systems (E1 experience desirable).

• Able to multitask effectively and maintain consistency in a busy environment.

• A collaborative team player with a positive, supportive attitude.

• Self-motivated and proactive.

• Calm under pressure, resilient and reliable.

• Acts with integrity and takes ownership of tasks.

We are committed to building a diverse environment and are proud to be an equal opportunity employer. You will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, disability or age.